Terms
Draft, last updated 10 November 2026. These terms are being reviewed and may change.
By using Loud Sydney you agree to these terms. If you don't agree, please don't use the site.
What Loud Sydney is
Loud Sydney is a free guide to live music in Sydney. We gather gig listings from venue websites, ticketing sites and other public event pages, and link you to where you can buy tickets. We don't sell tickets, run the gigs, or act for the venues, promoters or ticket sellers.
Listings can be wrong
Listings come from other people's pages and are collected automatically. Gigs get moved, sell out, change times or are cancelled, and we may miss it or get a detail wrong. Always check with the venue or ticket seller before you go or buy. The ticket seller's page is the one that counts.
Buying tickets
When you buy a ticket you're dealing with the ticket seller, under their terms, prices and refund rules. We're not part of that sale and can't help with refunds, transfers or entry. Some ticket links earn us a commission, which never changes the price you pay.
Loud, the AI assistant
Loud is an AI assistant that helps you find gigs by text or voice. It's free to use, and it's a computer program, not a person.
- Its answers can be wrong. Loud can misunderstand you, mix up details or miss a gig. Treat what it says as a starting point and check the date, time, price and venue with the ticket seller before you buy or go. Loud can't buy tickets, hold seats, give refunds or speak for venues or ticket sellers.
- Use it fairly. Don't use Loud to abuse or harass anyone, to try to make it say or do things it isn't meant to (for example by trying to override its instructions), to get around its limits, or to run up costs with automated or repeated use.
- Limits. Voice chats cost us money by the minute, so they're short and there's a daily limit on how many you can have. Typing isn't limited in the same way. We may change these limits, or pause or switch off Loud, at any time.
- Your privacy. Please don't share personal details with Loud. How Loud uses your data is explained in our privacy policy.
Previews and artwork
Song previews are provided by Apple Music and Deezer, and artwork and images belong to the artists, venues and promoters who published them. They're shown so you can find gigs, and remain their owners'.
Your account
- Accounts are free and for people 16 and over. Keep access to your email account safe, since that's how you sign in.
- Don't misuse the site: no attempting to break it, overload it, scrape it at scale, or use it to send spam.
- We may suspend accounts that break these terms. You can delete yours at any time (see Privacy).
Venues, artists and promoters
If a listing about your gig is wrong, or you'd rather your venue's gigs weren't listed, email hello@loudsydney.com.au and we'll fix or remove it. Our crawler identifies itself and follows robots.txt; here's how it works.
Our liability
Loud Sydney is provided as it is, without guarantees that it's accurate, complete or always available. To the extent the law allows, we're not liable for losses from relying on a listing, such as a ticket bought for a cancelled or changed gig, a trip to a show that didn't happen, or a wrong answer from Loud. Nothing in these terms excludes rights you have under the Australian Consumer Law that can't be excluded.
Changes and law
We may update these terms and will change the date above when we do. These terms are governed by the laws of New South Wales, Australia.